First Time User Help


Q: I'M ABOUT TO LOG IN FOR THE FIRST TIME. WHAT DO I HAVE TO DO?
A:

Please enter the Member Number on your card and the temporary password that was sent to you in your welcome letter.  Once you're logged in you'll need to change your password - a good opportunity to choose something you'll remember easily. Phone us on 0800-KNOW-HOW during business hours if you need assistance.